- We have received multiple reports from travelers experiencing issues with car rentals, such as being billed for damage to a vehicle they do not recall causing, being charged $1,000 for repairs, not receiving a deposit refund, and finding double charges on their credit card statements.
- To avoid such troubles, please ensure the following when renting a car:
- Carefully review and understand the rental agreement (contract terms) before signing.
- Inspect the vehicle thoroughly before and after use, including the interior, exterior, undercarriage, tires, and odometer, and take photos/videos with the staff present.
- Confirm the breakdown of charges accurately.
- Make payments with your card in person.
- We cannot comment on the advertisements or pricing of rental car companies, but we strongly recommend using a reputable rental car company and not being swayed by terms like “lowest price,” “cheap,” or “DISCOUNT.” Check reviews and ensure the company has a high level of reliability.
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